Personal Data Protection

ramly88 Privacy Policy

This policy explains how ramly88 collects, uses, stores, and protects your personal information as a platform user. We are committed to keeping your privacy protected at all times.

Effective date: 1 January 2026

1 What information do we collect from you?

When you register or use the ramly88 platform, we collect several categories of information to ensure our services run smoothly and securely:

Account Information

Your full name, email address, phone number, date of birth, and login details provided during registration. This information is used to verify your identity and manage your account.

Payment Information

Transaction details in MYR (RM), including deposit and withdrawal records via FPX, TNG eWallet, or bank transfer. We do not directly store your full bank card number or PIN.

Device & Browser Information

Device type, operating system, web browser, IP address, and other technical information collected automatically when you access the platform from a computer or phone.

Usage Data

Game activity records, betting history, login frequency, and game category preferences. This data is used to improve your experience and ensure account security.

2 How do we use your information?

Ramly88 uses the information collected for the following purposes, and only to the extent required:

  • Account management and identity verification — ensures your account remains secure and compliant with platform requirements
  • Transaction processing — verifying deposits and withdrawals in RM and maintaining accurate financial records
  • Customer support — responds to enquiries and resolves reported issues faster and more accurately
  • Security and fraud prevention — detects suspicious activity and protects your account from unauthorised access
  • Platform improvements — analyses usage patterns to improve the interface and overall user experience
  • Legal compliance — meeting the reporting and compliance requirements set out under applicable Malaysian law
Malaysian players enjoying online baccarat safely on the ramly88 Melaka platform

3 Cookie usage and session tracking

The ramly88 platform uses cookies and similar tracking technologies to enhance your experience. Cookies are small text files stored on your device when you visit our platform.

Essential Cookies

Required for core platform functions such as login authentication, session security, and language preference management. These cookies cannot be disabled.

Analytics Cookies

Collects anonymised data on how users interact with the platform for internal improvement purposes. No personal information is linked to these cookies.

Preference Cookies

Saves your preferences such as favourite game categories and display settings so you do not have to reconfigure them each time you log in.

You can manage or delete cookies through your browser settings, but doing so may affect certain features on the platform.

4 How is your data stored and protected?

Ramly88 applies industry-standard security practices to protect your personal data. All information transmitted between your device and our servers is encrypted using SSL (Secure Socket Layer) protocol, ensuring your data cannot be intercepted in transit.

Account data is stored on servers protected by strict access controls. Only specifically authorised ramly88 staff may access users' personal information, and only for legitimate operational purposes such as customer support or account verification.

Payment information in MYR is handled through payment providers that comply with financial security standards. ramly88 does not store your full bank details on our own servers — all sensitive information is managed by verified payment service providers.

Data will be retained for as long as necessary for operational and legal compliance purposes, or until your account is closed and all reporting requirements have been fulfilled.

A Sabah user enjoying online casino games with secure data protection on the ramly88 platform
User responsibilities in data security

While we protect your data on our end, you are also responsible for keeping your password secure and not sharing your login details. If you suspect your account has been compromised, contact us immediately.

5 Your rights as a ramly88 user

As a ramly88 platform user, you have the following rights with respect to your personal information:

  • Right of Access — you may request a copy of the personal information we hold about you
  • Right to Rectification — if any of your information is inaccurate or outdated, you may request that we update it
  • Right to Erasure — under certain circumstances, you may request that we delete your personal data, subject to legal compliance requirements that may prevent full erasure
  • Right to Restrict Processing — you may request that we restrict how we process your data in certain situations
  • Right to Complaint — if you believe your privacy rights have been violated, you have the right to lodge a complaint with the relevant authority

To exercise any of the above rights, contact our support team at [email protected] and clearly state the nature of your request.

6 Data sharing and policy changes

Third-Party Sharing

Ramly88 does not sell or rent users' personal information to any third party for marketing purposes. We only share data with third parties in the following circumstances: approved payment service providers to process RM transactions, law enforcement authorities where required by court order or Malaysian law, and technical service providers that support our platform operations under strict confidentiality agreements.

Changes to This Policy

Ramly88 reserves the right to update this Privacy Policy from time to time. Any material changes will be communicated through the platform, and the updated effective date will be stated on this page. Continued use of the platform after changes are published will be considered acceptance of the updated privacy terms.

Contact Us

For any privacy-related enquiries or user rights requests, reach us at [email protected]. You may also refer to our FAQ page us for more information.

Have a question about your data privacy?

The ramly88 support team is ready to help you understand how we handle your data or process any requests related to your privacy rights.

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